Portal desk job Brooks

Published date: 07/19/2022
  • Location: Brooks, California, United States








Help Desk Technician
Description & Requirements:
Summary
Provide in-person, hands-on help at the desktop level. Ensure proper systems operation. Receive, prioritize, document and actively resolve end-user help requests and escalate incidents when deemed necessary to maintain Service Level Agreement expectations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues.

Contact seller Share

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