Technical Support Specialist II Marshfield
- Location: Marshfield, Maine, United States
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Employer's Job Description
The Helpdesk supports multiple data systems and provides both phone and email support.
Responsibilities:
Provide excellent customer service to local agencies by providing guidance on the proper reporting of data and use of data systems.
Communicate and follow-up on information system issues and enhancement requests to internal and external application support teams.
Assist to enforce policies that will improve the quality and consistency of the data collected.
Support the ongoing implementation of Programming & Services, by providing quality control, as it relates to educational data.
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